Integrations · 2026
Automation rules engine
A config-driven engine that listens to a work-management platform and runs WHEN → IF → THEN rules, sending the right email or chat message to the right person at the right time.
What was hard
- Visual rule builder, so the client edits automations without a developer
- Persistent queue and scheduler for delayed and recurring rules, with event de-duplication
- Handles the platform's cross-board and sub-item quirks that broke the old solution
- Replaced a fragile legacy plugin with a tested, containerised service
The client’s team lived in their work-management boards, and every status change needed someone to send an email or a chat message. Now the boards do it themselves, and the client writes new rules in a UI instead of filing tickets.
Built with
- Node.js
- TypeScript
- Fastify
- SQLite
- Webhooks
- Docker
The client's name stays confidential. Happy to walk through it on a call.